More sessions made useful content harder to find
Editors repeatedly reviewed full recordings to locate key moments, while support struggled to find previous answers. Viewing rights and republication rights also needed separate checks.
Organise content before adding analysis
We mapped sessions, recordings, questions and publication permissions, retaining storage and playback services and prioritising findability and authorised access.
Keep summaries linked to their source
The system organises resources and search, retaining original references for assisted summaries. Editors review before publication, with changes and access decisions recorded.
Build a resource the team can keep using
Staff can locate relevant recordings and questions; members see authorised material. Indexing, review and maintenance guidance support continued content reuse.