Business situation
Delivery time alone does not explain temperature or handover conditions. Device readings and photographs are stored separately.
The key decision
Agree the evidence required for each service and distinguish device measurements from human confirmation.
How implementation works
Attach timed readings and delivery evidence, flag unsynchronized uploads and route threshold exceptions to quality review.
Business value and evolution
Support can reconstruct the service within authorized access. New goods types receive explicit evidence and handover rules.