Improve existing systemsHotels and apartmentsScenario story

Connect room access to the complete stay lifecycle

Keep the PMS and connect check-in, extensions, room changes and credential withdrawal.

Relevant teams: Hotels and apartments using separate PMS and smart locks; reception and device maintenance.

This illustrative business scenario explains an approach and implementation path.

01

Business situation

Reception re-enters stays in a lock dashboard. Extensions and early departures can leave credentials with incorrect validity.

02

The key decision

Map rooms, devices and stays. Separate business authorization from device execution and define an offline reception procedure.

03

How implementation works

Issue expiring credentials and retain acknowledgements. Room changes revoke old access; failures become visible follow-up tasks.

04

Business value and evolution

Reception can distinguish completed access from pending work. Independent adapters allow additional lock providers without rewriting stays.

Process & support ↗Start with one problem ↗
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Room 301, Shenghua Building, Huasheng Street,
Shiqi, Zhongshan, Guangdong, China

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