Business situation
Several partners dispute attribution after rules have changed. Messages cannot reliably reconstruct the original confirmations.
The key decision
Define admissible evidence, reviewers and closure. Authorized people decide; an opaque score must not settle responsibility.
How implementation works
Link disputes to opportunities, timelines and rule versions. Retain original submissions, reviewed changes and scoped access.
Business value and evolution
Managers can explain decisions and partners have a clear appeal route. Repeated disputes inform earlier cooperation rules.