Business situation
One basket can include several suppliers with different shipping and return rules. A merchant field alone cannot assign responsibility.
The key decision
Define platform and supplier obligations. Separate the customer order, merchant suborders and fulfilment tasks, including supplier exit.
How implementation works
Connect admission, product review, dispatch and returns. Preserve fee versions and restrict merchant access to their records.
Business value and evolution
Customers can trace split deliveries and support can identify the responsible party. Payment execution is reconciled through the selected provider.