Business situation
A course package spans months and includes catch-up viewing. One paid room cannot express those purchasing rights.
The key decision
Separate products, sessions and entitlements. Keep commercial rules in the business system and playback with the chosen provider.
How implementation works
Connect package orders, reservations and replay access. Preserve rule versions and notify affected learners about schedule changes.
Business value and evolution
Learners can see purchased content and support can explain access. New packages coexist with the commitments of earlier purchases.